Terms and Conditions
quincetraditions.com
Effective Date: April 02, 2026
Welcome to Quince Traditions! These Terms and Conditions ("Terms") govern your use of our website, https://quincetraditions.com (the "Site"), and its subdomains, including any purchases, downloads, platform services, or content provided through it. These Terms also govern use of quinceinvitation.com, a guest-facing platform operated by Quince Traditions LLC. By accessing or using either site, you agree to be bound by these Terms. If you do not agree, please do not use our sites.
1. Eligibility
- You must be at least 13 years old to access our website and blog.
- You must be at least 18 years old (or have a parent/guardian's consent) to make a purchase or engage our platform services.
2. Products & Services
Digital Nature: All products available through our Site are digital downloads or web-based services. No physical products are shipped.
Usage: Freebies and linkable assets are for personal use only and may not be resold or redistributed.
Modification: We reserve the right to modify or discontinue any product or feature at any time without prior notice.
3. Pricing & Payments
- All prices are in U.S. dollars (USD).
- Payments are processed securely through third-party processors (PayPal/Stripe). You are responsible for any associated taxes.
4. License & Intellectual Property
All content on this Site — including blog posts, templates, planners, designs, graphics, and the "Quince Invitation" RSVP system — is the property of Quince Traditions.
- Personal License: Purchase grants you a non-exclusive license for personal use. You may not resell, redistribute, or claim our designs as your own.
- Commercial Use: Use of our products for commercial purposes is strictly prohibited without written permission.
5. Return & Refund Policy
- Digital Downloads: Due to the nature of digital files, all sales of printable files and digital invitations are final.
- RSVP Platform Services: Refund terms for custom RSVP websites are governed by Section 9 of these Terms.
6. Accounts & User Responsibilities
You are responsible for maintaining the security of any account details. You agree not to use our Site for unlawful purposes or to disrupt the Site's technical infrastructure (Firebase, Scaleway, etc.).
7. Limitation of Liability
Quince Traditions is not liable for damages resulting from:
- Technical errors or download issues.
- Failures by third-party providers (Twilio, Scaleway, Firebase, or Payment Processors).
- Event planning outcomes; final coordination decisions remain the responsibility of the client.
8. Mobile & Email Communication Terms
Mobile Messaging (SMS)
By providing your phone number and proactively opting in via our RSVP forms on quinceinvitation.com, you agree to receive automated text messages from Quince Traditions regarding event updates and reminders.
- Consent: Consent is not a condition of purchase.
- Frequency: Message frequency varies by event; clients are limited to three (3) bulk updates per event.
- Cost: Message and data rates may apply.
- Opt-Out: Reply STOP at any time to unsubscribe. A confirmation message will be sent.
- Help: Reply HELP or email hola@quincetraditions.com.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Email Communications
By submitting an RSVP, you agree to receive transactional emails processed via Scaleway. These are necessary for event coordination and do not constitute marketing.
9. RSVP Platform Services (quinceinvitation.com)
This section applies to clients purchasing RSVP website packages. quinceinvitation.com is a guest-facing platform owned and operated by Quince Traditions LLC. It exists solely to publish event invitation pages, collect guest RSVPs, display passcode-protected photo albums, and accept photo and video uploads from guests via personalized links.
- Inclusion: Includes a personalized one-page landing site hosted on quinceinvitation.com, active for twelve (12) months from the event date.
- Revisions: Each package includes two (2) rounds of client-requested revisions. Errors made by Quince Traditions will be corrected at no cost and do not count toward this limit.
- Client Responsibility: Clients must provide accurate data via the personalization form. Quince Traditions is not responsible for errors stemming from inaccurate client input.
- Refund Policy: Full Refund: Issued only if we fail to deliver a functional site before the event due to internal system failure. No Refund: Issued once the build is delivered, if the client provides incorrect info, or if all revisions are exhausted.
- Data Retention: Guest RSVP data is retained for twelve (12) months following the event date, after which it is permanently deleted. SMS consent records are kept indefinitely as required by law.
Guest-Uploaded Content
Guests may upload photos and video messages via a personalized link. By uploading, guests grant Quince Traditions and the event host a license to store and display their submission within the event's private, passcode-protected gallery. Quince Traditions does not claim ownership of guest-uploaded content. We reserve the right to remove any content deemed inappropriate. The client (the Quinceañera family) is responsible for monitoring uploaded content on their event page.
Photo Album Access
The event photo album on quinceinvitation.com is private and passcode-protected. Access is provided only to guests who receive the passcode from the event host. The print studio is accessible solely to the event host; it is not a guest feature.
10. Governing Law
These Terms are governed by the laws of the State of Florida.
11. Contact Information
For questions regarding these Terms, contact: hola@quincetraditions.com
